Beyond all the technology-driven hype lies the greatest untapped resource of the
last two decades - Knowledge. With the increasing growth of interest in knowledge
management services, many different knowledge management frameworks have been produced.
These frameworks grow on the reputation of the organizations that have created them,
and the depths of experience they offer.
Knowledge Management is a means of creating, storing, accessing and reusing knowledge
to accomplish organization goals. Symbyo works with you to build the appropriate
knowledge management frameworks and processes, as well as identify technology solutions
for establishing sound Knowledge Management processes and systems.
Symbyo provides end-to-end workforce collaboration and knowledge management services
including Knowledge Management Process Consulting, Collaboration and Knowledge Management
Applications, Portals, Content Management, Document Management, Enterprise Application
Integration, Security and Workflow. Our Knowledge Management Services can help you
assess your needs, evaluate technologies and recommend best-fit solutions in the
context of your business problems.
Within a relationship, knowledge management processes operate at three levels:
Project Level:
Teams have a project management coordinator for each project, and specific knowledge
management related goals within projects. Periodic project reviews cover project
management as well.
Account Level:
Every Symbyo account has a knowledge management roadmap drawn out for it. Teams
within accounts draw heavily on the Symbyo Knowledge management systems. Knowledge
sharing is strengthened by a range of methods such as orientation training programs,
online discussion boards and collaborative environments within projects. Also, a
number of presentations and seminars foster knowledge sharing within client- and
Symbyo teams in an account.
Organization Level:
At Symbyo we host K-Bank, an organization-wide Knowledge Repository portal, on our
intranet. An organization-wide knowledge sharing and management ethos has ensured
that our teams have constant access to best practices and the collected learning
from working with the world's best organizations.
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