Software and Service Quality - Capability Maturity Model (CMM) level 5.
The Capability Maturity Model (CMM) judges the maturity of an organization's software
processes and identifies key practices required to increase the maturity of these
processes. The CMM paves an evolutionary improvement path from an ad hoc process
to one that is mature and capable. The CMM includes practices for planning, engineering
and managing software development and maintenance of the same.
By Following the Capability Maturity Model, Symbyo has gained immense business
value and provided substantial benefits to clients in terms of accurate budgeting,
increased productivity and the overall ability of the organization to meet our goals
for cost, schedule, product functionality and quality.
The focus on software and service quality is driven primarily through the disciplines
and processes established to maintain an organization-wide Capability Maturity Model
(CMM) Level 5 (the highest in the industry). CMM provides software organizations
with guidance on how to gain control of their software processes. These are enabled
by quantitative feedback from the process and proactively introducing innovative
ideas and technologies across the organization to meet its business goals. At Level
5, the Capability Maturity Model focuses on preventing defects rather than removing
them later to ensure better quality.
The Capability Maturity Model is useful not only for software development, but also
for examining evolutionary levels of organizations and describing the level of Value
Based Management that an organization has realized or wants to aim for.
What is CMM?
CMM is an internationally recognized standard for measuring the maturity of an organization's
software development processes and has become the primary benchmark multinational
corporations use to judge offshore service providers' abilities to deliver high
quality software.
The Capability Maturity Model (CMM) was developed under the guidance of the Software
Engineering Institute (SEI) of Carnegie Mellon University in the U.S. (www.sei.cmu.org).
It is organized into five maturity levels with CMM Level 5 being the highest.
By operating at this high a CMM level, customers' benefit from Symbyo's ability
to consistently deliver high quality software on schedule, which ultimately results
in a lower total cost of software ownership due to less rework and easier maintenance.
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