Global Delivery Model

At Symbyo, the project management processes are aided by practices in line with the CMMI Level 5. These processes address every key aspect of a project across the project life cycle, including:

• Project planning
• Project monitoring, reporting procedure and review mechanisms
• Project risk management
• Configuration management
• Change management
• Issue escalation and resolution
• Intra-engagement communication with client managers

These processes are the glue that binds the Global Delivery Model (GDM) together. At the outset of every engagement, Symbyo' robust project planning and estimation processes delineate all aspects of the project, including:

• Project profile
• Project processes related to life-cycle, change management, requirements trace ability, process tailoring, etc..
• Deliverables and effort estimates
• Goals and milestones
• Project tracking: tasks, issues, quality, client feedback, reviews, reporting, escalation
• Defect estimates and defect prevention
• Project team roles, skills, key personnel, training
• Risks and mitigation plan

Our project management and project quality processes are strengthened by the use of a variety of custom-built as well as third party tools, which help us manage the complexities of the Global Delivery Model (GDM).

CMMI is an internationally recognized standard for measuring the maturity of an organization's software development processes and has become the primary benchmark multinational corporations use to judge offshore service providers' abilities to deliver high quality software.

The Capability Maturity Model (CMMI) was developed under the guidance of the Software Engineering Institute (SEI) of Carnegie Mellon University in the U.S. (www.sei.cmu.org). It is organized into five maturity levels with CMMI Level 5 being the highest. By operating at this high a CMMI level, customers' benefit from Symbyo's ability to consistently deliver high quality software on schedule, which ultimately results in a lower total cost of software ownership due to less rework and easier maintenance.

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