Applications drive a company's business processes—but the challenges of supporting
heterogeneous application environments are increasing. Leading companies are outsourcing
to Symbyo, relying on us to manage application environment complexity cost-effectively.
Symbyo provides an outsourced Maintenance & Support service that helps our clients
support their existing applications cost effectively, while concentrating their
in-house expertise. Our services include: At Symbyo, we have a strong history of
managing and future-proofing mission-critical applications for our clients. Our
application management and maintenance processes ensure that your systems are flexible
and evolve with your business. This approach enables you to meet customer commitments.
- Portfolio Analysis to ensure Business-IT alignment
- Offshorability Analysis
- Maintainability Analysis and
- Application Management
- Application Maintenance
- Application Support
- Helpdesk
Our services help reduce the time you spend on keeping the lights on and focus on
new IT functionalities and improvements. We achieve this via our 3-phased approach
to Application Maintenance.
- Corrective Maintenance
- Adaptive Maintenance and
- Perfective (preventive) Maintenance
We start at the first level, i.e. corrective maintenance and over time evolve to
the most advanced level, i.e. perfective maintenance. Our Maintenance methodology
is backed by years of experience and our extensive knowledge base of technologies
and domains. While we do this, we adhere to stringent Service Level Agreements (SLA)
and enable you to reduce the Total Cost of Ownership (TCO) for your applications.
5 Key Benefits
Software Maintenance & Support is an often under-appreciated aspect of the application
development lifecycle, and can become a blocker in focusing on your core business.
Outsourcing of these areas provides a creative way for your company to get the following
benefits:
- Disengage the in-house team and redeploy them in other more
important activities
- Reduce the total cost-to-company for software maintenance
& support
- Do away with the need to maintain in-house resources in legacy
technologies/ platforms
- Keep the application users happy by providing timely bug-fixes
& small enhancements
- Keep management overhead minimal & your attention on how to
grow the business
Learn More
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