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The Balanced Scorecard is a management system that enables organizations to enhance the clarity of their vision and strategy to translate them into action. The Balanced Scorecard Practice has been able to help successful CIOs in leading Fortune 1000 companies discover that the Balanced Scorecard Method is an effective and efficient mechanism for:

• Communicating the IT value in supporting the overall business strategy


• Improving the overall alignment with the business community served


• Breaks the IT strategy down into measurable action points


• Is simple to create and easy to use

Instead of using standard application software, the Symbyo method is based on practice-based consulting in which facilitating consultants - experienced themselves as Balanced Scorecard owners - guide the scorecard development process. This way, a functional framework can be created in a very short 6 to 8 weeks of development with minimal management involvement. The facilitative approach builds management team consensus around the logical building blocks of strategic objectives, performance measures and initiatives so that the resultant framework is a true reflection of the IT strategy as owned by the management team without outside influences. The Symbyo approach also enables an internal team that will have the needed competency to continue development of the IT scorecard, making the review of progress on strategy execution a truly self-contained process.

Clients who have taken advantage of this service have experienced a transition to a metrics-based organization, demonstrating alignment to the community served as well as the ability to better communicate business value from IT efforts.

The Practice is in the process of further developing other Balanced Scorecard-based solutions using this same award-winning framework: Strategic Vendor Relationship Scorecard, Project Prioritization Scorecard and Security Scorecard.

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